000 00543nam a2200181Ia 4500
008 100324s9999 xx 000 0 und d
100 _aRuiqi, Zhou and Adrian, Pritchard
240 _aJournal of Services Research (Half Yearly)
245 _aUsing SERVQUAL to measure the service quality of travel agents in Guanzhou, South China
246 _f2009
260 _c2009
300 _bV. 9
_cIssue. 1
_a87-108
366 _b2009
366 _bApr-Sep
650 _aManagement
653 _aTravel Agent;Travellers;China;
942 _cJA
999 _c42343
_d42343