| 000 | 00596nam a2200181Ia 4500 | ||
|---|---|---|---|
| 008 | 100324s9999 xx 000 0 und d | ||
| 100 | _aMishra, Hari Govind and Mahajan, Chetna | ||
| 240 | _aIndian journal of marketing (M) | ||
| 245 | _aDetermination of potential for customer satisfaction and dissatisfaction in Mobile handsets using Kano Model | ||
| 246 | _f2008 | ||
| 260 | _c2008 | ||
| 300 |
_bV. 38 _cIssue. 11 _a08-13 |
||
| 366 | _b2008 | ||
| 366 | _bNov | ||
| 650 | _aMarketing | ||
| 653 | _aCustomer satisfaction;Mobile Handset industry;Mobile Phones;Kano Model; | ||
| 942 | _cJA | ||
| 999 |
_c43137 _d43137 |
||