| 000 | 00386nam a2200157Ia 4500 | ||
|---|---|---|---|
| 008 | 100324s9999 xx 000 0 und d | ||
| 100 | _aLeonard L. Berry and Neeli Bendappudi | ||
| 240 | _aHarvard Business Review (M) | ||
| 245 | _aClueing in Customers | ||
| 246 | _f2003 | ||
| 260 | _c2003 | ||
| 300 |
_bV. _cIssue. _a100-106 |
||
| 366 | _b2003 | ||
| 366 | _bFeb | ||
| 942 | _cJA | ||
| 999 |
_c43343 _d43343 |
||