000 00541nam a2200181Ia 4500
008 100324s9999 xx 000 0 und d
100 _aCohen, Morris A.; Agrawal, Narendra and Agrawal, Vipul
240 _aHarvard Business Review (M)
245 _aWinning in the aftermarket: tool kit
246 _aJ5162
_f2006
260 _c2006
300 _bV. 84
_cIssue. 5
_a129-138
366 _b2006
366 _bMay
650 _aProduct Management
653 _aProduct Management;After market service;After sales service;
942 _cJA
999 _c43471
_d43471