000 00538nam a2200181Ia 4500
008 100324s9999 xx 000 0 und d
100 _aVanniarajan, T. and Anbazhagan, B.
240 _aGITAM Journal of Management (Q)
245 _aService quality in commercial banks: customers perspective
246 _aJ8499
_f2008
260 _c2008
300 _bV. 6
_cIssue. 3
_a153-168
366 _b2008
366 _bJul - Sep
650 _aManagement
653 _aService quality;Commercial banks;Customer perspective;
942 _cJA
999 _c44289
_d44289