000 00465nam a2200169Ia 4500
008 100324s9999 xx 000 0 und d
100 _aBundschuh, Russell and Dezvane, Theodore
240 _aMCKINSEY QUARTERLY
245 _aHow to make after sales services pay off
246 _f2003
260 _c2003
300 _bV.
_cIssue. 4
_a117-127
366 _b2003
650 _aFinance
653 _aManufacturing companies;Servicing products;
942 _cJA
999 _c44579
_d44579