000 00553nam a2200181Ia 4500
008 100324s9999 xx 000 0 und d
100 _aRaul, R.K
240 _aJournal of Banking information Technology and Management (Half Yearly)
245 _aCustomer services in public sector banks:expectation and reality
246 _aJ5890
_f2005
260 _c2005
300 _bV. 02
_cIssue. 2
_a53-68
366 _b2005
366 _bJuly-Dec
650 _aBanking and Management
653 _aCustomer service;Public sector;Banking;
942 _cJA
999 _c44787
_d44787