000 00599nam a2200181Ia 4500
008 100324s9999 xx 000 0 und d
100 _aTaxak, Ramesh H. and Kaur, Manjeet
240 _aJournal of Banking information Technology and Management (Half Yearly)
245 _aService quality perceptions: a case study of banking services
246 _f2009
260 _c2009
300 _bV. 6
_cIssue. 1
_a80-93
366 _b2009
366 _bJan - Jun
650 _aBanking and Management
653 _aCustomer satisfaction;Banking;Public and private sector;Mean;Standard;
942 _cJA
999 _c44827
_d44827