000 | 00319nam a22001217a 4500 | ||
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003 | OSt | ||
005 | 20190621150012.0 | ||
008 | 101011t xxu||||| |||| 00| 0 eng d | ||
245 | _aJournal of Services Research | ||
260 |
_aGurgaon _bInstitute of International Management and Technology |
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300 | _av. | ||
942 |
_2ddc _cBV |
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999 |
_c64706 _d64706 |