000 00319nam a22001217a 4500
003 OSt
005 20190621150013.0
008 101011t xxu||||| |||| 00| 0 eng d
245 _aJournal of Services Research
260 _aGurgaon
_bInstitute of International Management and Technology
300 _av.
942 _2ddc
_cBV
999 _c64707
_d64707