000 | 00428nam a2200145Ia 4500 | ||
---|---|---|---|
008 | 100324s9999 xx 000 0 und d | ||
100 | _aRust, Rolland T, Zahorik; Anthony J; Keiningham, T | ||
245 | _aService Marketing | ||
260 |
_c1996 _bAddison Wesley _aHarlow |
||
300 | _axx, 508p. | ||
366 | _b1996 | ||
541 | _g032152/2.8.99 | ||
650 | _aMarketing | ||
942 | _cBK | ||
999 |
_c81444 _d81444 |