000			00418nam a2200145Ia 4500
008			100324s9999 xx 000 0 und d
100			_aDay R.G
245			_aQuality function deployment: Linking a company with its customers
260			_c1997 _bTata McGraw Hill _aNew Delhi
300			_aviii, 245p.
366			_b1997
650			_aTotal Quality Management
942			_cBK
999			_c81573 _d81573