| 000 | 00461nam a2200145Ia 4500 | ||
|---|---|---|---|
| 008 | 100324s9999 xx 000 0 und d | ||
| 100 | _aWeinstein, Art; Johnson, William C | ||
| 245 | _aDesigning and delivering superior customer value concepts, cases, applications | ||
| 260 |
_c1999 _bSt Lucie Press |
||
| 300 | _axii, 388p. | ||
| 366 | _b1999 | ||
| 541 | _g5157/1.9.99 | ||
| 650 | _aConsumer Research | ||
| 942 | _cBK | ||
| 999 |
_c81609 _d81609 |
||