000 00381nam a2200133Ia 4500
008 100324s9999 xx 000 0 und d
100 _aMartin , David
245 _aTough talking : How to handle awkward situations
260 _c1999
_bUniversity Press
_aHyderabad
366 _b1999
650 _aAccounting
942 _cBK
999 _c81832
_d81832