000 00472nam a2200145Ia 4500
008 100324s9999 xx 000 0 und d
100 _aCortada J.W
245 _aTQM for information systems management: Quality practices for continuous improvement - 95
260 _c2000
_bMcGraw-Hill Book Company
_aNew York
300 _axvii, 301p.
366 _b2000
650 _aInformation Technology
942 _cBK
999 _c81853
_d81853