000			00369nam a2200145Ia 4500
008			100324s9999 xx 000 0 und d
100			_aWhitely, Richard C
245			_aThe customer driven company
260			_c1991 _bCentury Business _aLondon
300			_a308p.
366			_b1991
650			_aMarketing
942			_cBK
999			_c82317 _d82317