| 000 | 00393nam a2200133Ia 4500 | ||
|---|---|---|---|
| 008 | 100324s9999 xx 000 0 und d | ||
| 100 | _aDe Rose L | ||
| 245 | _aValue Network : Integrating the five cortical processes that create customer satisfaction | ||
| 260 |
_c1994 _bAmacom _aNew York |
||
| 366 | _b1994 | ||
| 650 | _aAccounting | ||
| 942 | _cBK | ||
| 999 |
_c82326 _d82326 |
||