| 000 | 00407nam a2200133Ia 4500 | ||
|---|---|---|---|
| 008 | 100324s9999 xx 000 0 und d | ||
| 100 | _aFord, Robert C; Heaton, Cherrill P | ||
| 245 | _aManaging the guest experience in hospitality | ||
| 260 |
_c1999 _bDelmar |
||
| 366 | _b1999 | ||
| 541 | _gNo. 016244 dt 31/07/2000 | ||
| 650 | _aAccountancy | ||
| 942 | _cBK | ||
| 999 |
_c82470 _d82470 |
||