000 00331nam a2200121Ia 4500
100 _aDeming W.E
245 _aOut of the crisis: quality, productivity, & competitive position
260 _c1999
_bProductivity and Quality Publishing
_aChennai
300 _axi+507p
520 _aACME
650 _aQuality Management
942 _cBK
999 _c82585
_d82585