000 | 00471nam a2200169Ia 4500 | ||
---|---|---|---|
008 | 100324s9999 xx 000 0 und d | ||
020 | _a0-06-091580-3 | ||
100 | _aCarlzon, Jan | ||
245 | _aNoments of truth: new strategies for today's customer dreiven economy | ||
260 |
_c1987 _bHarper Collins _aNew York |
||
300 | _axiii, 135p. | ||
366 | _b1987 | ||
520 | _aACME | ||
650 | _aStrategic Management | ||
942 | _cBK | ||
999 |
_c82740 _d82740 |