000 | 00414nam a2200133Ia 4500 | ||
---|---|---|---|
008 | 100324s9999 xx 000 0 und d | ||
100 | _aSivdas, R; Nair, Chandu | ||
245 | _aCompetitive advantage through customer satisfaction | ||
260 |
_c1994 _bScope Marketing _aChennai |
||
366 | _b1994 | ||
541 | _gGifted by Mr. S. Ramchander | ||
650 | _aMarketing | ||
942 | _cBK | ||
999 |
_c82913 _d82913 |