000 00526nam a2200157Ia 4500
008 100324s9999 xx 000 0 und d
020 _a0-8442-2441-3
100 _aTerrill, Craig; Middlebrooks, Arthur
245 _aMarket leadership strategies for service companies: creating growth, profits, and customer loyalty.
260 _c2000
_bNTC Business Books
_aIllinois
300 _axvi+268p
366 _b2000
541 _g453 dt 19/01/01
650 _aMarketing
942 _cBK
999 _c83372
_d83372