| 000 | 00526nam a2200157Ia 4500 | ||
|---|---|---|---|
| 008 | 100324s9999 xx 000 0 und d | ||
| 020 | _a0-07-043504-9 | ||
| 100 | _aSheth, Jagdish; Parvatiyar, A; Shainesh, G | ||
| 245 | _aCustomer relationship management: emerging concepts, tools, & applications | ||
| 260 |
_c2001 _bTata McGraw Hill _aNew Delhi |
||
| 300 | _axv, 544p. | ||
| 366 | _b2001 | ||
| 541 | _g017895 dt 02/03/2001 | ||
| 650 | _aCustomer Relations | ||
| 942 | _cBK | ||
| 999 |
_c83569 _d83569 |
||