000 00500nam a2200157Ia 4500
008 100324s9999 xx 000 0 und d
020 _a0-471-35763-4
100 _aSiegel, David
245 _aFuturize your enterprise: business strategy in the age of the E-Customer
260 _c1999
_bJohn Wiley & Sons
_aChichester
300 _axiii, 318p.
366 _b1999
541 _g017898 dt 03/03/2001
650 _aCustomer Relations
942 _cBK
999 _c83576
_d83576