000 00496nam a2200157Ia 4500
008 100324s9999 xx 000 0 und d
020 _a0-13-021374-8
100 _aLovelock, Christopher H; Wright, Lauren K
245 _aPrinciples of service marketing & management
260 _c1999
_bPrentice Hall Inc
_aNew Delhi
300 _axix, 414p.
366 _b1999
541 _g017895 dt 02/03/2001
650 _aServices Marketing
942 _cBK
999 _c83594
_d83594