| 000 | 00456nam a2200145Ia 4500 | ||
|---|---|---|---|
| 008 | 100324s9999 xx 000 0 und d | ||
| 100 | _aGosney, John W; Boehm, Thomas P | ||
| 245 | _aCustomer relationship management essentials | ||
| 260 |
_c2001 _bPrentice Hall of India _aNew Delhi |
||
| 300 | _axii, 234p. | ||
| 366 | _b2001 | ||
| 541 | _gEBD/83/ dt 25/04/2001 | ||
| 650 | _aCustomer Relations | ||
| 942 | _cBK | ||
| 999 |
_c83731 _d83731 |
||