000 00429nam a2200133Ia 4500
008 100324s9999 xx 000 0 und d
100 _aKasper H; Van H.D; De Vries W
245 _aServices marketing management an international perspective
260 _c1999
_bJohn Wiley & Sons
_aChichester
366 _b1999
541 _gEBD/262 04/06/2001
650 _aMarketing
942 _cBK
999 _c83817
_d83817