000 00464nam a2200145Ia 4500
008 100324s9999 xx 000 0 und d
020 _a81-78-8-326-4
100 _aTiwana, Amrit
245 _aEssential guide to knowledge management e-business & CRM applications
260 _c2001
_bPearson Education Asia Pvt. Ltd
366 _b2001
541 _g734 dt 19/07/2001
650 _aKnowledge Management
942 _cBK
999 _c83908
_d83908