000			00483nam a2200157Ia 4500
008			100324s9999 xx 000 0 und d
020			_a0-7506-4615-2
100			_aMcDonald, Malcolm; Rogers, B; Woodburn, D
245			_aKey customers; how to manage them profitably
260			_c2000 _bButterworth Heinemann _aOxford
300			_axvii, 320p.
366			_b2000
541			_g892 dt 06/09/2001
650			_aCustomer Relations
942			_cBK
999			_c84191 _d84191