| 000 | 00479nam a2200145Ia 4500 | ||
|---|---|---|---|
| 008 | 100324s9999 xx 000 0 und d | ||
| 020 | _a0-07086081-5 | ||
| 100 | _aMcKenzie, Ray | ||
| 245 | _aRelationship-base enterpris: powering business success thru' customer relationship | ||
| 260 |
_c2000 _bMcGraw-Hill Ryerson _aToronto |
||
| 366 | _b2000 | ||
| 541 | _g19563 dt 05/09/2001 | ||
| 650 | _aCustomer Relations | ||
| 942 | _cBK | ||
| 999 |
_c84210 _d84210 |
||