| 000 | 00422nam a2200157Ia 4500 | ||
|---|---|---|---|
| 008 | 100324s9999 xx 000 0 und d | ||
| 020 | _a0-8144-0569-X | ||
| 100 | _aTimm, Paul R | ||
| 245 | _aSeven-power strategy for building customer loyalty | ||
| 260 |
_c2000 _bAmacom _aNew York |
||
| 300 | _axii, 224p. | ||
| 366 | _b2000 | ||
| 650 | _aCustomer Relations | ||
| 942 | _cBK | ||
| 999 |
_c84454 _d84454 |
||