000 00480nam a2200169Ia 4500
008 100324s9999 xx 000 0 und d
020 _a981-240-068-0
100 _aEvans, James R; Dean, James W
245 _aTotal quality: management, organization and strategy
250 _a2
260 _c2000
_bThomson Asia Pte Ltd.,
_aSingapore
300 _avii, 376p.
366 _b2000
650 _aTotal Quality Management
942 _cBK
999 _c84612
_d84612