000 00466nam a2200157Ia 4500
008 100324s9999 xx 000 0 und d
020 _a81-85989-56-7
100 _aRampal, S.K; Gupta, S.L
245 _aServices marketing: concepts, applications & cases
260 _c2000
_bGalgotia Pub. House
_aNew Delhi
300 _axxi, 615p.
366 _b2000
541 _ggratis
650 _aServices Marketing
942 _cBK
999 _c84619
_d84619