| 000 | 00496nam a2200157Ia 4500 | ||
|---|---|---|---|
| 008 | 100324s9999 xx 000 0 und d | ||
| 020 | _a81-7808-568-2 | ||
| 100 | _aDyche, Jill | ||
| 245 | _aCRM handbook : a business guide to customer relationship management | ||
| 260 |
_c2002 _bPearson Education Asia Pvt. Ltd |
||
| 300 | _axxiv, 307p. | ||
| 366 | _b2002 | ||
| 541 | _g4559 dt 23/09/2002 | ||
| 650 | _aCustomer Relations | ||
| 942 | _cBK | ||
| 999 |
_c84999 _d84999 |
||