000 00484nam a2200157Ia 4500
008 100324s9999 xx 000 0 und d
020 _a0-7494-3579-8
100 _aFoss, Bryan; Stone, Martin
245 _aSuccessful customer relationship marketing: new thinking, new...new tools...
260 _c2001
_bKogan Page
_aLondon
300 _a522p.
366 _b2001
541 _g10246 dt 12/08/2002
650 _aCustomer Relations
942 _cBK
999 _c85238
_d85238