000 | 00484nam a2200157Ia 4500 | ||
---|---|---|---|
008 | 100324s9999 xx 000 0 und d | ||
020 | _a0-7494-3579-8 | ||
100 | _aFoss, Bryan; Stone, Martin | ||
245 | _aSuccessful customer relationship marketing: new thinking, new...new tools... | ||
260 |
_c2001 _bKogan Page _aLondon |
||
300 | _a522p. | ||
366 | _b2001 | ||
541 | _g10246 dt 12/08/2002 | ||
650 | _aCustomer Relations | ||
942 | _cBK | ||
999 |
_c85238 _d85238 |