000 00532nam a2200157Ia 4500
008 100324s9999 xx 000 0 und d
020 _a0-87389-388-3
100 _aCamp, Robert C ed
245 _aGlobal cases in benchmarking: best practices from organizations across the world
260 _c1998
_bASQ Quality Press
_aWisconsin
300 _blib-office
_axi, 640p.
366 _b1998
541 _g2002/crb/0000236 dt 27/08/2002
650 _aTotal Quality Management
942 _cBK
999 _c85339
_d85339