| 000 | 00463nam a2200157Ia 4500 | ||
|---|---|---|---|
| 008 | 100324s9999 xx 000 0 und d | ||
| 020 | _a0-07-048631-X | ||
| 100 | _aAnderson, Kristin | ||
| 245 | _aCustomer relationship management | ||
| 260 |
_c2002 _bTata McGraw Hill _aNew Delhi |
||
| 300 | _axii, 164p. | ||
| 366 | _b2002 | ||
| 541 | _g4559 dt 23/09/2002 | ||
| 650 | _aCustomer Relations | ||
| 942 | _cBK | ||
| 999 |
_c85356 _d85356 |
||