000 00516nam a2200157Ia 4500
008 100324s9999 xx 000 0 und d
020 _a0-07-020000-9
100 _aElgin, Suzette Haden
245 _aBusiness speak: using gentle art of verbal persuasion to get what you want at work
260 _c1995
_bMcGraw-Hill Cos
_aLondon
300 _axii, 247p.
366 _b1995
541 _gBill no B2562244 dt 25/09/2002
650 _aBusiness Communications
942 _cBK
999 _c85535
_d85535