000 00570nam a2200205Ia 4500
999 _c85741
_d85741
003 OSt
005 20200120162147.0
008 100324s9999 xx 000 0 und d
020 _a978-9351381457
040 _c.
100 _aShainesh G,; Sheth, Jagdish.
245 _aCustomer relationship management :
_bA strategic perspective
260 _c2016
_bTrinity Press
_aChennai
300 _axi, 198p.
_b24 cm; Pbk.
366 _b2016
500 _aRs.325/-
650 _aCustomer Relations
942 _cBK
_2ddc