000 00524nam a2200169Ia 4500
008 100324s9999 xx 000 0 und d
020 _a0 333 93850 X
100 _aRobertson, Kelley
245 _aStop, ask, and listen: how to welcome your customers & increase your sales
260 _c2002
_bMacmillan and Company
_aNew Delhi
300 _ax, 165p.
366 _b2002
520 _a-
541 _g3111006493 dt 24/06/03
650 _aSales Management
942 _cBK
999 _c86414
_d86414