000 00466nam a2200157Ia 4500
008 100324s9999 xx 000 0 und d
020 _a0-385-50445-4
100 _aSewell, Carl
245 _aCustomers for life: how to turn that one time customer into a lifetime customer
260 _c2002
_bDoubleday/Currency
_aNew York
300 _b-
_axvii, 210p.
366 _b2002
650 _aCustomer Relations
942 _cBK
999 _c86723
_d86723