| 000 | 00498nam a2200169Ia 4500 | ||
|---|---|---|---|
| 008 | 100324s9999 xx 000 0 und d | ||
| 020 | _a0-07-053250-8 | ||
| 100 | _aGreenberg, Paul | ||
| 245 | _aCRM at the speed of light: capturing and keeping customers in internet real time | ||
| 250 | _a2 | ||
| 260 |
_c2003 _bTata McGraw Hill _aNew Delhi |
||
| 300 |
_bdisplay rack _axvi, 480p. |
||
| 366 | _b2003 | ||
| 650 | _aCustomer Relations | ||
| 942 | _cBK | ||
| 999 |
_c87072 _d87072 |
||