000 00499nam a2200181Ia 4500
008 100324s9999 xx 000 0 und d
020 _a81-297--260-6
100 _aBesterfield D.H et al
245 _aTotal quality management
250 _a3
260 _bPearson Education Asia Pvt. Ltd
260 _c1999
300 _axi, 640p.
366 _b1999
541 _g6099 24/12/2003
650 _aTotal Quality Management
942 _cBK
999 _c87121
_d87121