000 | 00497nam a2200157Ia 4500 | ||
---|---|---|---|
008 | 100324s9999 xx 000 0 und d | ||
020 | _a0-07-014530-X | ||
100 | _aCrosby, Phil .B | ||
245 | _aQuality without tears: the art of hassle free management | ||
260 |
_c1984 _bMcGraw-Hill Book Company _aNew York |
||
300 | _axiii, 205p. | ||
366 | _b1984 | ||
541 | _gGifted by S.Ramachander(Dir) | ||
650 | _aTotal Quality Management | ||
942 | _cBK | ||
999 |
_c87176 _d87176 |