000 00489nam a2200157Ia 4500
008 100324s9999 xx 000 0 und d
020 _a0-451-62468-8
100 _aCrosby, Phil .B
245 _aQuality is free: the art of making quality certain
260 _c1979
_bMcGraw-Hill Book Company
_aNew York
300 _aix, 270p.
366 _b1979
541 _gGifted by S.Ramachander(Dir)
650 _aTotal Quality Management
942 _cBK
999 _c87177
_d87177