| 000 | 00535nam a2200157Ia 4500 | ||
|---|---|---|---|
| 008 | 100324s9999 xx 000 0 und d | ||
| 020 | _a0-07-053122-6 | ||
| 100 | _aThompson, Harvey | ||
| 245 | _aThe customer centered enterprise: achieve extraordinary results by putting customers first | ||
| 260 |
_c2003 _bTata McGraw Hill Publishing Company _aNew Delhi |
||
| 300 | _aXV+245 | ||
| 366 | _b2003 | ||
| 541 | _g4473 dt 26/02/2004 | ||
| 650 | _aCustomer Relations | ||
| 942 | _cBK | ||
| 999 |
_c87612 _d87612 |
||