000 00295nam a2200121Ia 4500
020 _a1-59139-113-X
100 _aHarvard
245 _aHarvard business review on business communication
260 _c2003
_bHarvard Publications
_aBoston
300 _aXI+160
650 _aMANAGEMENT
942 _cBK
999 _c87620
_d87620