000 00521nam a2200157Ia 4500
008 100324s9999 xx 000 0 und d
020 _a81-7992-280-4
100 _aPo-Chedley, David A.
245 _aClient relationship management: how to turn client relationship into a competitive advantage
260 _c2004
_bJaico Pub House
_aBombay
300 _aXII+158
366 _b2004
541 _g04/06/HH00960 dt 21/06/2004
650 _aCustomer Relations
942 _cBK
999 _c87883
_d87883