| 000 | 00418nam a2200157Ia 4500 | ||
|---|---|---|---|
| 008 | 100324s9999 xx 000 0 und d | ||
| 020 | _a0-7494-4241-7 | ||
| 100 | _aNewell, Frederick | ||
| 245 | _aWhy CRM doesn't work | ||
| 260 |
_c2003 _bKogan Page _aLondon |
||
| 300 | _aXV+263 | ||
| 366 | _b2003 | ||
| 541 | _g081 dt 17/08/2004 | ||
| 650 | _aCustomer Relations | ||
| 942 | _cBK | ||
| 999 |
_c88035 _d88035 |
||