000			00538nam a2200169Ia 4500
008			100324s9999 xx 000 0 und d
020			_a0-324-22503-2
100			_aEvans, James R; Dean, James W
245			_aThe management and control of quality organization and strategy
250			_a6
260			_c2004 _bThomson South Western _aOhio
300			_aXXII+760+App.+index
366			_b2004
541			_gTRP/INV/010945 dt 25/10/2004
650			_aTotal Quality Management
942			_cBK
999			_c88241 _d88241